Refund & Return Policy

By visiting exceptionalfutures.com, you are consenting to our terms and conditions.

General Policy

Because digital products can be accessed immediately and cannot be returned, all sales of digital products and services are final. We do not offer refunds for any digital products or services purchased from Exceptional Futures, except as required by applicable law.

Digital Products

Due to the nature of digital products, all sales are final. This includes, but is not limited to downloadable products (e.g., e-books, software, templates), online courses, and webinars.

Services

All sales of services are final. This includes, but is not limited to consulting services, coaching sessions, virtual events, and workshops.

If you are not satisfied with a service, please contact our customer service team to discuss your concerns. We will work with you to address any issues and ensure your satisfaction.

Cancellations

Once a purchase is made, it cannot be cancelled. Please review your order carefully before completing your purchase.

Refusal of Service

The Services are offered subject to our acceptance of your order or requests. We reserve the right to refuse service to any order, person or entity, without the obligation to assign reason for doing so. No order is deemed accepted by us until payment has been processed. We may at any time change or discontinue any aspect or feature of the Site or Service, subject to us fulfilling our previous responsibilities to you based on acceptance of your payment.

Technical Issues

If you experience technical issues with a digital product, please contact our customer service team within 7 days of purchase. We will make every effort to resolve the issue to ensure you can access and use the product as intended.

Order Confirmation

We will email you to confirm the placement of your order and with details concerning product delivery. In the event that there is an error in this email confirmation, it is your responsibility to inform us as soon as possible.

Feel free to contact us if you have any questions or concerns about this policy.

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